Keep the pace with change!
Service Management is defined by the proper mix of IT professionals, policies, processes and procedures that make a business run smoothly and enhance its value.
- Increased agility for technological upgrades and new IT services without work interruptions
- Reduced number of IT incidents and vulnerabilities and better governance
- Increased work productivity, performance, customer satisfaction and reduced IT costs
How can we help?
From incident management to problem management, at ETSS, we help organizations of all sizes handle complex situations by performing root cause analysis, implementing long-term solutions and automating support all while improving IT productivity, increasing service experience and ultimately offering our customers full transparency, up to date reports as well as the chance to focus on more meaningful business aspects.
The company’s employees, customers, and partners all depend on the good functioning of an IT system. And taking advantage of an external quality IT service management team can free up lots of time, not to mention decrease costs if an in-house solution doesn’t fit the company’s needs.
+4 0722 230 127
Corp X, Calea Floreasca 169, Bucharest 014459